Eternity Grand Green Lab Emerald Settings Hoop Earrings

Shipping & Delivery

Each piece at Happy Carats is crafted just for you — with care, precision, and a touch of brilliance. Because every order is made-to-measure and uniquely designed to match your vision, shipping may take anywhere from 14 days to 6 weeks, depending on the complexity of your bespoke piece. If you have a special occasion or need your jewelry sooner, we’re here to help. Simply message us on WhatsApp or email us, and our team will gladly explore the possibility of expediting your order. We appreciate your patience — beautiful things are worth the wait.
We always strive to meet or exceed estimated delivery times - and if you have a special date in mind, feel free to contact us. We'll do our best to accommodate your needs.

Returns & Exchanges

Because every piece at Happy Carats is custom handcrafted just for you, we do not accept returns as a general policy.
Each diamond and setting is individually tailored to your specifications, making every creation uniquely yours.
However, if you are adamant in seeking a return, we want to be fair and supportive. We offer a conditional return with a 32% restocking fee.
This restocking fee reflects the significant costs we incur in producing, handling, and reselling bespoke pieces - and in most cases, it means we are taking a financial loss.
We sincerely hope you understand, and we appreciate your trust in us.
Our ultimate goal is simple: to make every customer genuinely happy.
If you have any concerns or questions, please reach out - we're always here to help.